GENERAL TERMS AND CONDITIONS
General terms and conditions for the sale of products and services through the e-shop located at the website www.digitwin-ce.com.
I. Introductory provisions
I.I These general terms and conditions (hereinafter referred to as the “GTC”) of the trading company digitWin, s.r.o., with its registered office at: Nedbalova 12, Bratislava - Staré Mesto, 811 01, Company Identification Number: 47076950, VAT No. : 2023750872, registered in the Commercial Register of the District Court Bratislava I, section: Sro, file no .: 88474 / B (hereinafter referred to as the “Provider ”) regulate the mutual rights and obligations of the contracting parties arising in connection or on the basis of a contract (hereinafter referred to as the “ Contract ”) concluded between the Provider and another natural or legal person (hereinafter referred to as the “Client”), the subject of which is the provision of any services to the Provider.
Contact Email to the Provider: email@example.com
Phone contact to the Provider: +421 905 703 883
Complete billing information of the Provider - digitWin, s.r.o .:
Nedbalova 12, Bratislava – mestská časť Staré Mesto, 811 01
Company ID: 47 076 950
VAT No.: 2023750872
VAT reg. No.: SK2023750872
The company is registered in the Commercial Register of the District Court Bratislava I, Section: Sa, File number: 88474 / B, on 06.04.2013.
I.II. Different arrangements in the concluded Contract take precedence over the provisions of these GTC.
I.III. The established GTC do not affect consumer protection rights.
I.IV. These GTC apply to trainings that take place in the territory of the Slovak Republic or online.
I.V. The wording of the GTC may be amended and / or supplemented by the Provider. This provision is without prejudice to rights and obligations that arose during the period of validity of the previous version of the GTC.
I.VI. Contractual relations are governed by the law of the Slovak Republic and any disputes will be resolved before the general courts in the Slovak Republic.
II. Closing of the contract
II.I. The web interface of the store contains a list of products and services offered by the Provider for sale, including the price of individual products and services offered. Prices are without VAT. The offer and prices remain valid as long as they are displayed on the store's web interface. This provision does not limit the Provider's ability to enter into the Agreement under individually agreed conditions.
II.II. The contract is concluded in the form of an order - applications are accepted by e-mail or through the e-shop on the Provider's website. Applications sent by e-mail or created in the form of an order through the Provider's e-shop are considered binding. The classification of all registered is performed according to the order of received orders (applications). By sending the order (application), the Customer confirms that he has been acquainted with the GTC.
II.III. Before sending the order to the Provider, the Client is allowed to check and change the data entered by the Client into the order. The data specified in the order are considered correct by the Provider. The Provider shall immediately confirm the receipt of the order to the Client by e-mail immediately after receiving the order, to the Client's e-mail address specified in the order.
II.IV. The Provider is always entitled, depending on the nature of the order, to ask the Customer for additional confirmation of the order (for example in writing or by telephone).
II.V. The contractual relationship between the Provider and the Customer arises by delivery of the acceptance of the order (acceptance), which the Provider sends to the Customer by e-mail, to the e-mail address of the Customer specified in the order.
II.VI. The Client acknowledges that the Provider is not obliged to enter into a purchase agreement, especially with persons who have materially breached the purchase agreement in the past (including business conditions).
II.VII. The customer agrees to the use of means of communication when concluding a distance purchase contract. The Customer's costs associated with the use of means of communication in connection with the conclusion of the distance purchase contract (costs of internet connection, costs of telephone calls, etc.) shall be borne by the Customer himself.
II.VIII. The Provider reserves the right to change the dates in the calendar of events.
II.IX. The Provider reserves the right not to accept an order (application) for training that is fully completed; in this case, the candidate will be offered a replacement date.
II.X. After receiving the order (application), the Provider will send to each registered participant an invitation to the training, or a confirmation of receipt of the order (application) and registration of the participant for the required training. A pro forma invoice is also sent to the customer, unless otherwise agreed before. The contract is concluded by sending an acknowledgment of receipt of the order (application); this confirmation may be replaced by an invitation.
III. Training price
III.I. Training prices are listed on the Provider's website.
III.II. Prices are in EUR in the amount without VAT.
III.III. Study materials and certificates of course completion are an inseparable and inseparable part of the training award.
IV. Payment terms and tax documents
IV.I. Unless otherwise stipulated in the concluded Contract, participation in the training is conditioned by the payment of the proforma invoice so that the relevant amount is transferred to the Provider's account specified on the proforma invoice.
IV.II. After crediting the payment to the Provider's account, a tax document will be issued and sent. Another tax document will no longer be issued.
IV.III. Failure to pay the pro forma invoice is not considered a proper cancellation of the training order (application).
IV.IV. When paying for the training by transfer, the Customer is obliged to state the pro forma invoice or invoice number as a variable symbol.
IV.V. Payment of invoices by the Customer must take place no later than 14 calendar days from the date of delivery of the invoice to the Customer, unless another due date is stated in the invoice.
IV.VI. In the event of the Client's delay in paying the price or part thereof, the Provider is entitled to payment of interest on arrears in the amount of 0.05% per day of the amount due for each day of delay.
IV.VII. The costs related to the participation in the trainings (travel, accommodation, lost profits, etc.) are borne by the Client. In the event that the participants require the provision of transport and accommodation or other additional services, the Provider may provide these additional services only on the basis of a separate, separately concluded contract. The provision of additional services does not affect the concluded Contract.
V. Cancellation conditions and change of course date
V.I. Binding training orders must be delivered no later than 3 weeks before the start of the ordered training. Such an order is considered binding. If the binding order is delivered less than 3 weeks before the start of the training, it is necessary to ask digitWin for confirmation that the training will take place within the given deadline via email firstname.lastname@example.org. If the training is not carried out within the given deadline, the customer with a binding order will be offered alternative dates for other planned trainings.
V.II. The Provider is entitled to withdraw from the contract if the Client does not pay the price or part thereof within the period under point IV.V, until the training. The Provider is entitled to withdraw from the contract by sending a notice of withdrawal to the Client by e-mail, to the e-mail address of the Client specified in the order. Withdrawal from the contract is effective on the day of sending the notice of withdrawal to the Client by e-mail, to the e-mail address of the Client specified in the order.
V.III. The Client acknowledges that if costs are incurred by the Provider upon withdrawal from the contract, the Provider is entitled to reimbursement of these costs and / or damages. The Provider is entitled to unilaterally offset these costs against the Client's right to a refund of the purchase price already paid. The Provider is also entitled to unilaterally set off claims for interest on arrears in accordance with these terms and conditions against the Client's right to a refund.
V.IV. The Provider accepts the cancellation of the order (application) for the training (cancellation) or change of the date of the training free of charge by e-mail (email@example.com) viac ako 5 pracovných dní (najneskôr šiesty pracovný deň do 15:30) pred začiatkom školenia.
V.V. If the order (application) for the training is canceled later, cancellation fees of 100% of the training price, including VAT, will be charged. However, the trainee may complete it at an alternative date.
V.VI. Absence (even temporary) of the training ordered and / or already paid does not entitle the person to a refund and / or partial payment and / or the termination of the training price or the right to a subsequent discount or an alternative training date.
V.VII. The provider has the right to postpone the date of the training for a reason beyond his control (interruption of power supply, sudden illness of the lecturer, etc.). In the event that the participant does not meet the replacement date, a credit note will be issued and the price paid will be refunded within 14 days.
V.VIII. In the event of force majeure consisting in the closure of offices or its inaccessibility, the ordered quarantine of the lecturer, restrictions on travel between countries, etc. full-time training will be provided online.
V.IX. The Provider also reserves the right not to carry out the planned training, unless more than 5 candidates have signed up even 5 working days before the start of the training. In this case, the registered participants will already be offered a new date.
VI. Copyright protection
VI.I. The customer acknowledges that the software and other components that make up the web interface of the store (including photos) are protected by copyright. The Client undertakes not to perform any activity that could allow him or third parties to interfere or use the software or other components that make up the web interface of the store.
VI.II. The Client is not entitled to use mechanisms, software or other procedures when using the web interface of the store, which could have a negative impact on the operation of the web interface of the store. The web interface of the store may be used only to the extent that is not to the detriment of the rights of other customers of the Provider, and which is in accordance with its purpose.
VI.III. The Client acknowledges that the Provider is not responsible for errors caused by third party interventions in the website or as a result of using the website contrary to its purpose.
VI.IV. It is expressly forbidden to make any audio and / or video recordings of the training. In case of violation of this prohibition, the Client's participation in the training may be terminated without compensation of the participation fee (order prices including VAT).
VI.V. It is expressly forbidden to use any logo or images from the Provider's website or from commercial offers without the prior consent of the Provider. For each individual use of the Provider's logo or image, the Client is obliged to pay the Provider a contractual penalty of EUR 5,000, which is payable within 14 days of its application to the Client by the Provider, while the right to damages remains fines unaffected.
VII. Final provisions
VII.I. Legal relations not regulated by this Agreement are governed by the provisions of the legal order of the Slovak Republic.
VII.II. The Provider's contact details are listed on the store's web interface.
VIII. Document timeliness
VIII.I. This document is up to 01.05.2021.
VIII.II. The owner of the document is digitWin and checks its validity and timeliness at least once a year.